Support

ClearingClutter | Lurb Developments

Frequently Asked Questions

Are photos deleted the moment I swipe left?

No. Swiping left only queues a photo for deletion. Nothing is removed until you reach the review screen, check what is queued, and confirm the system delete prompt. You can recover anything from the queue before confirming.

I deleted something by mistake. Can I get it back?

Yes. Deleted photos go to the Recently Deleted album in the Photos app, where they stay for up to 30 days. Open Photos, go to Albums, scroll to Recently Deleted, and tap Recover.

Why has my storage not gone down after deleting?

iOS keeps deleted photos in Recently Deleted for up to 30 days before removing them permanently. To free the space right away, open the Recently Deleted album in Photos and empty it.

What does Unseen Only do?

When turned on, ClearingClutter only shows photos and videos you have not swiped before. Your progress is saved between sessions, so you can work through your library gradually.

How do I review everything again?

Open Settings with the gear icon on the home screen and tap Reset Seen Photos. All photos will show up again, including ones you have already reviewed.

How does the free limit work?

Your first 100 deletions are free. After that, a one time purchase unlocks unlimited deletions forever. There are no subscriptions.

I bought Pro but the app is asking me to pay again

This can happen after reinstalling the app or switching devices. Open Settings with the gear icon and tap Restore Purchase. Make sure you are signed in with the same Apple ID you used to buy Pro.

The app cannot see my photos

Go to Settings > Privacy & Security > Photos > ClearingClutter and select Full Access. The app needs full library access to show your photos and delete the ones you confirm.

Can I keep certain dates out of a session?

Yes. Turn on Exclude Dates on the home screen. Pick a preset like Week or Month to skip recent photos, or choose Custom to hide everything between two exact dates.

Still need help?

Drop us an email and we will get back to you as soon as we can.

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